I understand the frustration. BGA does tend to present itself as if it's the one developing and releasing the games, so it's natural to blame them if there's a lack of support. In reality it's more like a platform that independent developers use to build games on top of, although the lines can be blurred, with some in-house developers and some regular pros in addition to pure volunteers. They seem to want to have their cake and eat it too, saying "look at this game we just released, you're going to have so much fun playing it. Pay for Premium!" but then quietly also saying that the bugs aren't their responsibility and if you dare complain people will jump in to defend them.
Take Railroad Ink, released in June last year. In their
news post, BGA made a big deal about how much they loved the work of the developer: "
You can be confident it works well, but don't forget that you can post any feedback in our bug report form if needed." Now the game certainly isn't riddled with bugs, and it works pretty well, but there is a major Elo exploit still unfixed and it's possible to cheat and see what your opponent has done before you make your own move. In fact, in the 8 months since release zero bugs have been fixed, at least according to the bug tracker. And I'm not blaming the developer for that, for all the reasons mentioned above. But you have to admit there's a disconnect there.
So yeah, @voriki, I don't think the OP does understand how BGA works. But I don't really blame them for that.
