Exit button doesn't work?

[Idsky]

I got a user bug report (well 2 from the same guy which I put together here) saying:

Code: Select all

Exit button doesn't work and I didn't deserve this time penalty.
Exit button doesn't work any Factum table if someone leaves the game. I have got another tables with this problem.

No screenshots will be needed because no error message. This table still remains. Exit button doesn't work.

On Factum which I developed. But player game-exit (Quit?) is BGA framework stuff outside of the control of my game code AFAIK.
Unless I missed something important? My game code can't stop a player quitting a table.

So what should a dev do with this, tell the player to refresh and close the ticket?
If the problem is with the BGA framework, is there a way to pass the bug on to BGA support?

[Een]

What comes to mind: maybe you have overridden some button click events by mistake? (it happened on other games)