IP blocked by BGA, did not get email

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anykidrated
Posts: 26
Joined: 02 January 2020, 21:52

IP blocked by BGA, did not get email

Post by anykidrated »

I'm currently far from any other IP but I'll try another IP. For what it's worth, I was trying to set up a game in Homesteaders New beginnings and it was spamming 1-3x a second "game changed to training mode".

Also, I seem to be able to access the forum fine but not the site itself.

Also I am busy and may be unable to find an alternative IP. If the problem is genuinely not me but on the IP for some reason, can I please have a holiday joker put on my games?
Sorry, an unexpected error has occured ...

Sorry, but this internet address [IP] has been used by some players who did not respect Board Game Arena terms of use.

You cannot access BGA anymore from this network.

Our system only blocks an internet address when a user repetably violated BGA terms of use, or did something particularly wrong, often by using multiple accounts.

If you are the author of the terms of use violations: Blocking an internet access is our last measure before resorting to legal action. If in the future we find out that you violated our Terms with another account/network, we will send all the logs of your illegal activities (ex: insults) to the legal owners of all the networks you used with your BGA accounts (ex: your ISP, your company, your school, your phone company, your VPN provider...) so that they can take appropriate measures against you. Consequently, it is highly risky for you to continue to violate the BGA Terms from another network: it will just increase the chances of our legal partners acting against you. We discourage you to continue to use BGA, but if you do be careful to NEVER violate the Terms again. You should have received in the past emails from our moderators explaning why you've been reported (please check the emails associated to your BGA account, including your spam box). The only possible way to contest all of this is to follow the procedure described in these emails. We do not provide ANY answer when the procedure is not properly followed. Note: Our system also regularly and automatically blocks networks that cause too many moderation reports. In any case, if you ever received an email from our moderators, the reason of this ban is probably in this email.

If you are NOT the author of the violations: You are now informed that someone is using this connection to violate our Terms. We are truly sorry for the situation. Please note that it many countries, the owner of an internet connection used to infringe the law may be liable for prosecution. Consequently, we recommend you to find out who violated our Terms and to take measures to stop this person from infringing again, otherwise there is a high risk that his/her attitude will force us to block other networks you are using or are responsible for. There is no use in contacting us to ask for details: all the necessary details have been sent directly to the concerned player by email, and only this person can contest the decision.
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Schar063
Posts: 1
Joined: 19 October 2020, 22:47

Re: IP blocked by BGA, did not get email

Post by Schar063 »

Same thing happened to me, no email. I've committed no bad behavior. I was trying to set up arknova and had to refresh a couple of times, next thing I know I get a banned message. No way to contact anyone about it so far as I know
User avatar
xate
Posts: 196
Joined: 16 April 2020, 16:53

Re: IP blocked by BGA, did not get email

Post by xate »

Please contact Support and tell us which IP is banned so that we can investigate and unban.

https://boardgamearena.com/support?step=3
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Fletcheese
Posts: 164
Joined: 21 March 2022, 03:16

Re: IP blocked by BGA, did not get email

Post by Fletcheese »

Not a good look for the new lobby...
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ufm
Posts: 2039
Joined: 06 January 2017, 08:38

Do not start an alpha game rematch in new lobby

Post by ufm »

Somehow requesting an alpha game rematch in new lobby creates an infinite loop of 'game changed to training mode', freezes your browser, and will lead to automatic IP block.
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GTSchemer
Posts: 1138
Joined: 09 August 2013, 03:26

Re: IP blocked by BGA, did not get email

Post by GTSchemer »

A fix has been pushed for this issue, and it should not occur again. Any affected accounts should now be unbanned.
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Julien_et_phoenix
Posts: 1
Joined: 20 December 2020, 17:42

Re: IP blocked by BGA, did not get email

Post by Julien_et_phoenix »

Bonjour
Je suis bloqué aussi depuis 1h. Pourtant pas reçu d’avertissement et j’ai le même message que vous.
J’ai fais la demande via le lien et je n’ai toujours pas de mail …
Ça prend du temps pour débloquer nos adresses IP ?
Merci ☺️
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