Roboto Font Not Rendering in Chrome

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Pull the Pin Games
Posts: 29
Joined: 27 December 2020, 03:47

Roboto Font Not Rendering in Chrome

Post by Pull the Pin Games »

Has anyone had trouble with the correct font not showing for BGA in Chrome? For the last few days when I go to boardgamearena.com, it's defaulting to Times New Roman instead of the Roboto font that it usually shows. It works fine in other browsers. I've tried CTRL+F5, reinstalling the font, and reinstalling the browser and that didn't help. I don't see any options to download a specific font in Chrome and googling hasn't provided any other solutions.
Image

It's particularly annoying in games where the game has helpful bolding/italics because those don't work if it can't find the font.
Last edited by Pull the Pin Games on 09 July 2023, 15:29, edited 2 times in total.
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Blacktango
Posts: 537
Joined: 18 April 2015, 12:15

Re: Roboto Font Not Rendering in Chrome

Post by Blacktango »

Maybe your browser or some plugins do not allow the download of this font for privacy/security reasons ?

Have you tried with the private navigation mode of your browser, or with these plugins turned off?
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Pull the Pin Games
Posts: 29
Joined: 27 December 2020, 03:47

Re: Roboto Font Not Rendering in Chrome

Post by Pull the Pin Games »

Thanks for the suggestions! Those are good ideas I hadn't tried because it must be a browser issue since it works on other browsers. It had been working fine on my browser for years too. It's so weird.

I tried turning off all plugins and restarting the browser but that didn't work. I tried cognito mode and the problem still remains. Any other ideas anyone has would be appreciated.
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Archduke
Posts: 128
Joined: 05 June 2011, 21:58

Re: Roboto Font Not Rendering in Chrome

Post by Archduke »

Since the 5th July, we have been hosting Roboto on our servers, instead of linking to an external site as before. This is bound to be the cause of your issues, but I can't see why.

The regular font is here: https://x.boardgamearena.net/data/theme ... ular.woff2
Are you able to download the font from here? Maybe this url is being blocked for some reason.
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Pull the Pin Games
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Joined: 27 December 2020, 03:47

Re: Roboto Font Not Rendering in Chrome

Post by Pull the Pin Games »

Ahh yeah it must be something with that because that's right when it started happening. I am able to download that font using Chrome from that location without any issues.

There are no errors in the console and, although I don't see that specific font in the Network tab, I don't see any very concerning files that aren't returning 200:
Image

If I inspect the element, I can navigate to the common.css document it references too.

There must be some reason my browser is not allowing that font file to be downloaded but I went through all my browser settings and I don't see any suspects. I don't have anything set to any higher security than what it is by default. Hmm....
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Archduke
Posts: 128
Joined: 05 June 2011, 21:58

Re: Roboto Font Not Rendering in Chrome

Post by Archduke »

Thanks very much for the detailed information!

I think I've found the bug, I think we will load a local font with name "" (empty string) if it's installed, before loading Roboto.
I've committed the fix, but won't be available until the next deploy.

I'm sorry for the inconvenience until then!
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Pull the Pin Games
Posts: 29
Joined: 27 December 2020, 03:47

Re: Roboto Font Not Rendering in Chrome

Post by Pull the Pin Games »

Excellent! I'll reply here if I notice it's working again. I'm surprised others haven't reported this issue. Maybe they like Times New Roman. :D
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Jellby
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Joined: 31 December 2013, 12:22

Re: Roboto Font Not Rendering in Chrome

Post by Jellby »

I think you mean Courier rather than Times New Roman, although I'm not sure that's what you see.
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Pull the Pin Games
Posts: 29
Joined: 27 December 2020, 03:47

Re: Roboto Font Not Rendering in Chrome

Post by Pull the Pin Games »

Oh yeah you're right it is Courier. :D
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Archduke
Posts: 128
Joined: 05 June 2011, 21:58

Re: Roboto Font Not Rendering in Chrome

Post by Archduke »

By the way, this should be fixed now! Please let us know if you continue to have problems.
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