In my first moderation I didn’t even talk to the troll. I told another user to not pay any attention to all the trolls negative comments.Chiffa of Kettari wrote: ↑06 August 2023, 11:42 Actually, this rule exist in many internet spaces. Do not engage. In my experience it helps keeping them clean, friendly and safe-space'y in ppl not offending ppl way.
You do not engage with anyone trolling or insulting you directly. It:
- keeps public space clean for all users, as offensive language/trolling is limited to one post, there is no long string of fighting, no dragging in others, no taking sides...
- organically curbs trolls, as a lot of them won't keep going if what they are writing is ignored. Some might even not start at all, as they know they'll be ignored and reported. Yes, it works.
- makes moderation easier as there is no need to plow through endless arguments "they said - but they said - but they said it first". If you engage, you are fighting publicly, which is prohibited, so you're breaking the rules.
- there is more to achieve by going directly to moderators, than by engaging. What result you expect when you tell someone they are doing something bad? They already know, they already don't care, and you're just venting your frustrations (for everyone to see, and others may not want to see it, too) without achieveling anything? No one will change their behavior because some rando online said "I don't like what you're doing". It's harder to ignore moderation. So, engaging is also pointless.
So. Yes. Do not engage. You'll achieve the same nothing as with doing nothing, but you won't add to making things uncomfortable for others.
My last two came from a co op game. How do you not “engage” w/ someone you are playing a team game w/ that ask you a question? Lol
As far as it keeps moderation easy. Shouldn’t the moderators at the bare minimum moderate both parties? How can they do an investigation, see negative comments/actions directed at you, and just ignore it because you didn’t file the report? If their job is to keep this a “safe” place then shouldn’t they be moderating these aggressors also? Actually a strong penalty. If you challenge a moderation and are found to be guilty you get a stronger punishment. But if you are clearly guilty but file a report first for someone reacting to you being guilty you get a pat on the back.