BoardGameArena service improvement 🛠️

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lordalx
Posts: 205
Joined: 03 March 2015, 21:15

BoardGameArena service improvement 🛠️

Post by lordalx »

Several technical issues have arisen in recent weeks, which may have prevented you from playing as usual. This may have hampered your gaming experience on boardgamearena.

This was to be expected given that we have improved many low-level layers of the BGA platform... And, indeed, it introduces some unexpected effects that you may have directly encountered, such as temporary game server unavailability or extremely long latency during peak hours. It gives lot of work and challenge to p1ngouiin, until very late in the evening : Thank you for that!

As a player, I know that even if all penalties associated with such technical issues were removed, it would cause some frustration and disappointment.
I'm pleased to report that the majority of our server upgrade is complete. It performs even better than it did previously.

Although we are still keeping a close eye on the servers, they can now recover swiftly from overload or unforeseen conditions.
There are still some improvements that need to be made, but they should have less of an impact on your gaming experience... unless we fall for trickery from some lurking monsters.

Sorry for the disturbance, and keep playing :roll:
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thoun
Posts: 1618
Joined: 10 December 2020, 22:25

Re: BoardGameArena service improvement 🛠️

Post by thoun »

Thank you for that feedback, and glad to see it's over :)
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StrikingCobra
Posts: 26
Joined: 17 July 2022, 14:25

Re: BoardGameArena service improvement 🛠️

Post by StrikingCobra »

Great to have an update - thank you!
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Icebrg
Posts: 16
Joined: 29 April 2015, 17:29

Re: BoardGameArena service improvement 🛠️

Post by Icebrg »

I'm still suffering a lot of delays in playing. Is it improved?
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Unbreakable132
Posts: 1
Joined: 22 October 2022, 00:38

Re: BoardGameArena service improvement 🛠️

Post by Unbreakable132 »

To me, the service appears to be getting worse with every passing week. When I first joined a couple of years ago I really don't remember any issues but now it is constant delays and has been for months.
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hayduke
Posts: 29
Joined: 30 March 2011, 17:34

Re: BoardGameArena service improvement 🛠️

Post by hayduke »

I agree with the person above me. It seems like everyday they site is unusable for certain periods of time.
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muddypawprints
Posts: 44
Joined: 05 March 2022, 22:08

Re: BoardGameArena service improvement 🛠️

Post by muddypawprints »

Unbreakable132 wrote: 29 October 2023, 21:56 To me, the service appears to be getting worse with every passing week. When I first joined a couple of years ago I really don't remember any issues but now it is constant delays and has been for months.
Completely agree. I get more "sending move to server" messages now than ever. The servers continuously lag as well. Playing games that require fast moves have become impossible to play. (Solo / Spot it as examples)

Has there been any thought of adding an 11th server?
plums0
Posts: 8
Joined: 07 December 2021, 21:38

Re: BoardGameArena service improvement 🛠️

Post by plums0 »

Appreciate all of your hard work and patience in fixing the issues and working towards improving the service!
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felipe1982
Posts: 71
Joined: 28 April 2012, 01:30

Re: BoardGameArena service improvement 🛠️

Post by felipe1982 »

plums0 wrote: 30 October 2023, 10:36 Appreciate all of your hard work and patience in fixing the issues and working towards improving the service!
Thanks for making bga the premier online gaming platform.
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StrikingCobra
Posts: 26
Joined: 17 July 2022, 14:25

Re: BoardGameArena service improvement 🛠️

Post by StrikingCobra »

muddypawprints wrote: 30 October 2023, 01:07
Has there been any thought of adding an 11th server?
Surely this isn't all on physical tin is it?
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