Hello, my name is Zozoken. I am one of your premium subscribers. I also pay for my fiancée's premium subscription on here. I am perhaps the intended audience for these changes: I have reached 100 elo in 135 games and tried out almost 400 different games in total. At the time of typing this I have played in 4,000 tables on this site. The highest elo I've reached is 300 in Can't Stop Express. I don't play in open tables of Hanabi due to the attitude players have at the game. I don't play in Arena. The only competition I enter are a few tournaments here and there and the very fun Allround League where participants are encouraged to try out up to 70 different games and play them against each other in a league format. Though I have a competitive nature, I mostly use the site to learn games I haven't played before, play with friends and family, and play in BGA groups such as Turn Based Arena and Allround League.
After playing for 2 months with these updates, allow me to share with you my honest experience and how it's affected me:
→ Team play
It always felt wrong getting different elo than my partner in team games. The strength of both teams should be compared. This is a good change. Thank you for making this change.
→ Removing rating in Hanabi
I hate to tell you this, but this update does not solve the problem of Hanabi attitude as you had hoped. It simply made it harder for me to find players at my level. The problem with Hanabi is not the competitive nature players have or their elo showing, it's how the community handles players making mistakes. It's not fun being blamed for "ruining the game" for them. That's a problem you can't solve. It would exist even if you put the game back into Alpha and forced everyone into Training Mode. The solution for me is to play with a group that can handle players making a misplay every now and then and understands we only learn and get better through experience.
→ Removing rating in Hardback
It would be nice if you made an exception for Hardback. This game is mostly played competitively.
→ Removing rating in other cooperative games
I play with my fiancée in several coop games including Burgle Bros. We used elo as a sense of progression and achievement. The way it's affected me is that I don't treat these as "real games" on BGA anymore. Like Chess, it's a game that "doesn't count". That's why I use another site for chess. I try not to think of coop games that way but I treat them as if they are still in alpha. The way it's affected my fiancée is that she is discouraged due to a lack of visual progress. She still wants to play coop games with me but we don't have milestones anymore so she doesn't tend to stick to the same coop games anymore. This most notably affected our play sessions of Forbidden Island and Regicide. We have physical copies of these games and tend to just play these games in person now.
→ Power levelling
I used to play games in Training Mode with my fiancée once we reached a certain elo. That way we're not farming each other. My fiancée didn't like this because it made her feel like she wasn't "good enough". She doesn't care about the elo, but she felt a little ashamed when after a losing streak I'd put the game in Training Mode. That way, we wouldn't be accused of power levelling. Since the update, I no longer worry about it and play her in rated games, knowing that the elo will ultimately drain to 100 as we play each other. Although this is the worst update for most of the loyal users of the site, I no longer feel forced to play Training Mode with her and when she does hit a win streak against me, she feels happy that she reached a point where she's beating me so much that she can't get points from me anymore. Meanwhile, if I hit a win streak against her, she's happy I can't siphon any more points from her. Unexpectedly, this has been a benefit for the both of us.
Despite that, power levelling really should be changed because it's actually robbing elo from players in honest competition. It turns elo into a joke and solidifies my opinion that BGA is not yet ready for holding serious competitive events. Thankfully, prize money isn't on the line.
→ ELO Decay
I'm glad you walked this back. As someone who plays a lot of games, all it would do is make me feel that trying to go up in rating on games would be pointless because there's way too many games to try to keep current. The power levelling update is already doing that. It would cause more mismatching than already happens on the site. Thank you for removing this idea.
→ Red Thumbs
While I appreciate the BGA team making every effort they can to ensure the Arena is faithfully comparing the skill level of competitors, this is not the way to handle players that dodge matches against opponents. The main reason I don't play in Arena is because of the reports of extremely lopsided match-making. Ideally, each division would have a pool of players at similar level so for example a Silver player matches against another Silver player of similar elo. For smaller games the range should of course be extended. When I RT a player, it's for good reason. It means I had a bad experience with that player and do not want to play with them again. Although I don't play Agricola that much, I wouldn't want to play an Arena game of it with quitters. It seems this idea is being walked back (orange thumbs?) but no details yet. If it is, thank you for compromising on this idea. It's the only tool we have to handle players that create unpleasant games for us. By the way, it would be really nice if we could access our list of green thumbs and red thumbs in case we ever change our minds or want to give someone a second chance.
I enjoy playing on this site in spite of its flaws. It has an impressive library of titles and many of the games are extremely well implemented. There are a few games I'd rather play on BGA than in person just due to how well the games are implemented. That's why I am able to tolerate massive changes done without any notice. But trust and stability are very important to me and the lack of communication does not fill me with confidence. Point Salad has been removed for over a year due to an "uncommon legal issue" and "will make everything possible to get the game back soon". Not a word since then. Updates that greatly affect the users of this site including me. Banning or other disciplinary action without an easy and transparent appeal process. And of course the silence on this update. I can understand the BGA team puts a lot of work into these updates and were expecting a more positive result. I can understand the BGA team wanting to die on this hill. If you're dead-set on pushing these changes despite the backlash, it would be nice if you were transparent about that with your customers.
This message is likely just going straight into the void. There were several times I thought about posting here but kept silent because I do not believe the company actually values or wants my feedback. Here it is anyway in case you really do. I will continue my subscription for me and my fiancée because at the moment we feel we are still getting value for what we pay.
Please continue to work hard on improving the site. You created something that we care about and that's why we're so vocal when things go wrong. The biggest improvement you could make is server stability. Please work on server stability rather than elo or games in progress presentation.
Kind regards,
Zozoken