How to investigate server error for ongoing table?

Game development with Board Game Arena Studio
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2_7182818
Posts: 5
Joined: 29 December 2020, 15:34

How to investigate server error for ongoing table?

Post by 2_7182818 »

I have two reports which are running into infinite loop in server side probably.
https://boardgamearena.com/bug?id=125680
https://boardgamearena.com/bug?id=125927
How can I investigate them? I cannot get any log by a spectator mode which seems non-developers can also use.
Maybe I need to ask them to abandon their game? If abandoned, can we see its play log? Or is it necessary to ask one of players to concede?
I think it is ideal if I can see any information about their logs and internal states without losing their states so I would like to know such if there is.
Thank you for any help.
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thoun
Posts: 1620
Joined: 10 December 2020, 22:25

Re: How to investigate server error for ongoing table?

Post by thoun »

On your manage game page, at the bottom left, you can see the logs for your game.
If it's not enough, you can import the table of your bug report to a studio table : create a table with the same number of player, and then click the (?) icon next to the load bug button, that will tell you how to setup that debug function.
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ufm
Posts: 2039
Joined: 06 January 2017, 08:38

Re: How to investigate server error for ongoing table?

Post by ufm »

I don't think any of these reports are caused by an infinite loop:

The first report is a symptom occurred in alpha games which do not support php 8.
Check php 8 compatibility. This is probably from the deprecated implode syntax.

The second report is a usual javascript error.
The game simply failed to complete js setup, thus not removing 'Connecting...'.
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