The table is frozen

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dambum
Posts: 2
Joined: 06 November 2024, 14:22

The table is frozen

Post by dambum »

I can't log in to one of the tables-the game freezes at 10 percent load.I asked the players to finish the game, because I ran out of time three days ago. One replied that he could not enter this table either.I can't write to support-I can't log in, so I can't find out the table number.
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Mathew5000
Posts: 661
Joined: 02 January 2021, 01:41

Re: The table is frozen

Post by Mathew5000 »

dambum wrote: 11 November 2024, 17:09 I can't log in to one of the tables-the game freezes at 10 percent load.I asked the players to finish the game, because I ran out of time three days ago. One replied that he could not enter this table either.I can't write to support-I can't log in, so I can't find out the table number.
You can see the list of all the tables you are playing at here: https://boardgamearena.com/playertables?player=94714931 The Catan table where you are timed out is #575320927.

Also, when I've had that problem of a BGA table freezing during load at a percentage < 100, one thing that often works for me is to switch to a different browser. You might also try clearing all caches.
dambum
Posts: 2
Joined: 06 November 2024, 14:22

Re: The table is frozen

Post by dambum »

Thank you very much
Hambomcscrambo
Posts: 2
Joined: 08 June 2020, 19:25

Re: The table is frozen

Post by Hambomcscrambo »

I've checked the bug log and there's a load of Catan games having the same problem - stuck at 10% and not allowing the game to load and play to continue... but nothing seems to be going on with resolving this issue.
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DerTanteRenate
Posts: 2
Joined: 19 January 2023, 14:03

Re: The table is frozen

Post by DerTanteRenate »

I am currently stuck as well at 10% trying to load my game of Catan... Cache did not resolve anything. Any ideas?
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Emperor_Tanuki
Posts: 1
Joined: 08 October 2023, 18:03

Re: The table is frozen

Post by Emperor_Tanuki »

I am having the same problem as well. Freezes at 10%. Doesn't matter the device or browser.
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DerTanteRenate
Posts: 2
Joined: 19 January 2023, 14:03

Re: The table is frozen

Post by DerTanteRenate »

Is there any Moderator or admin here who can reset the table? Really annoying as I can not start any New games due to this :(
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GnimRodd
Posts: 10
Joined: 18 March 2024, 16:54

Re: The table is frozen

Post by GnimRodd »

same problem here on two of my games.my karma and my ELO will suffer a big loss, and I have always had excellent games and karma. this is Bad. At least a response from BGA would be nice?
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Mathew5000
Posts: 661
Joined: 02 January 2021, 01:41

Re: The table is frozen

Post by Mathew5000 »

GnimRodd wrote: 23 December 2024, 18:07 same problem here on two of my games.my karma and my ELO will suffer a big loss, and I have always had excellent games and karma. this is Bad. At least a response from BGA would be nice?
The forums are primarily for discussion among users; you shouldn't expect a response from BGA technical support by posting here. Instead, use the "Contact us / Support" link at the bottom of the page to bring something to the attention of the site's administration.
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GnimRodd
Posts: 10
Joined: 18 March 2024, 16:54

Re: The table is frozen

Post by GnimRodd »

Mathew5000 wrote: 24 December 2024, 02:55
GnimRodd wrote: 23 December 2024, 18:07 same problem here on two of my games.my karma and my ELO will suffer a big loss, and I have always had excellent games and karma. this is Bad. At least a response from BGA would be nice?
The forums are primarily for discussion among users; you shouldn't expect a response from BGA technical support by posting here. Instead, use the "Contact us / Support" link at the bottom of the page to bring something to the attention of the site's administration.
I know, and I have. im just frustrated at lack of response on the bug report.
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