Dear developers,
Please be informed that tomorrow morning, we will be performing a scheduled maintenance on our SFTP service. The primary purpose of this maintenance is to enhance the security and stability of our file transfer operations. During this update, the access port for the SFTP service will be changed.
Key Details:
- Date of Maintenance: 2024-08-27 09:00:00 UTC+2 (Paris time)
- Time of Maintenance: at least 1 hour
- Service Impact: The SFTP service will be temporarily unavailable during the maintenance window.
What’s Changing:
- New SFTP Port: After the maintenance, a new port will be used to access the SFTP service (instead of 22, you will have to use 2022). This change is part of our efforts to provide a more secure and stable environment for file uploads.
Post-Maintenance Access:
- The old SFTP access will still be available for a limited time, but it will redirect users to a migration directory. This directory will contain a README file with instructions on how to update your SFTP client to use the new port.
New SFTP server information:
- SFTP Server address: Unchanged
- Port: `2022` (previously `22`)
- Username: Unchanged
- Password: Unchanged
- Private key: Unchanged (if using key-based authentication)
We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our service. If you have any questions or need assistance with the transition, please do not hesitate to contact our support team.
Thank you for your cooperation.
Please be informed that tomorrow morning, we will be performing a scheduled maintenance on our SFTP service. The primary purpose of this maintenance is to enhance the security and stability of our file transfer operations. During this update, the access port for the SFTP service will be changed.
Key Details:
- Date of Maintenance: 2024-08-27 09:00:00 UTC+2 (Paris time)
- Time of Maintenance: at least 1 hour
- Service Impact: The SFTP service will be temporarily unavailable during the maintenance window.
What’s Changing:
- New SFTP Port: After the maintenance, a new port will be used to access the SFTP service (instead of 22, you will have to use 2022). This change is part of our efforts to provide a more secure and stable environment for file uploads.
Post-Maintenance Access:
- The old SFTP access will still be available for a limited time, but it will redirect users to a migration directory. This directory will contain a README file with instructions on how to update your SFTP client to use the new port.
New SFTP server information:
- SFTP Server address: Unchanged
- Port: `2022` (previously `22`)
- Username: Unchanged
- Password: Unchanged
- Private key: Unchanged (if using key-based authentication)
We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our service. If you have any questions or need assistance with the transition, please do not hesitate to contact our support team.
Thank you for your cooperation.