arena didn't reset at the end of the season

[isssooo]

Season 24 just ended. But for some games, the arena didn't reset, I also didn't get the ranking mark. Why? Is it because those were new games or there were few players?

[BarnardsStar]

Season 24 just ended. But for some games, the arena didn't reset, I also didn't get the ranking mark. Why? Is it because those were new games or there were few players?

If you were to, say, give examples, somebody might be able to answer your question.

[isssooo]

Please see the games below: these games didn't have a winner (and rankings) for season 24, the arena also didn't reset for season 25.
https://boardgamearena.com/gamepanel?game=trok
https://boardgamearena.com/gamepanel?game=charuma

[dschingis27]

These are games that are one week or two weeks old.

BGA has a policy that games not older than X months don't finish their Arena season but the season goes on into the next season period. I don't remember what X was. I thought they wrote that in their announcement or in the FAQ but I personally couldn't find it anywhere. What a typical BGA thing to do to not write it in the FAQ or announcement.

[isssooo]

Thanks. I also couldn't find it in FAQ.