Unable to load Studio tables in United States

[GTSchemer]

Greetings, I already created https://studio.boardgamearena.com/bug?id=326 to track this issue, but I wanted to see if any other United States developers are seeing it in case it is related to Cloudflare.

I cannot seem to load any existing Studio tables, and using the Express Start button also fails. I have tested on multiple games. Trying to load an existing table seems to fail with NS_BINDING_ABORTED and errors about being unable to load required modules.

This seems similar to report https://studio.boardgamearena.com/bug?id=285 a couple of weeks ago, but it seems more severe at present since loading does not even reach 80% before freezing

This started around 5 a.m. France time on March 13th and is still happening now, around 5 p.m. France time.


*edit* Running a network diagnostic, I suspect this may be related to a local failing Cloudflare node, since it is reporting around 70% packet loss on the route to static.studio.boardgamearena.com.

*edit2* The Cloudflare node is down to around 50% packet loss, and I can load a Studio table again, though it might still be slower than usual.

[GTSchemer]

As of today, I cannot even load the Studio page at all. I also cannot load the Studio bug list to report this. It just hangs on static.studio.boardgamearena.com with occasional NS_BINDING_ABORTED errors.

*edit* As of 12:44 pm eastern US time, the Studio main page and the bug list load normally again. There was heavy packet loss on a node in the mtr trace, and now it seems to be normal once more.

However, an actual game table is still extremely slow to load, e.g. crashing with an error or taking several minutes waiting on static.studio.boardgamearena.com.

[nalka]

Caching images (as an opt-in option if needed) would likely help fixing this problem and make testing much faster for people with low bandwidth too

[GTSchemer]

Caching images (as an opt-in option if needed) would likely help fixing this problem and make testing much faster for people with low bandwidth too

Indeed, it would be lovely if I could enable a temporary "used cached images and CSS" option since I seem to be one of the only people with local Cloudflare routing / server problems.

I can use Ctrl-F5 or a manual CSS reload feature if needed, and I am not currently updating images, so a feature like that would probably work well. I wonder if it could theoretically be enabled by a parameter in the URL.

[GTSchemer]

This is happening to me again today. I am unable to load Studio tables due to NS_BINDING_ABORTED and the static image server taking minute(s) before failing or potentially loading each time I need to refresh.

I am not changing any images, so this is especially unfortunate.

I do not know any way to report the problem to Cloudflare since I am not a direct customer of them.

[ambug666]

I am right now not able to load my game. It says "not available" in my project list and all my files are getting cors 520 errors

[ambug666]

It seems to be working again... intermittantly

[GTSchemer]

It seems to be working again... intermittantly

I may have a different problem than you, but the static Cloudflare stuff is working again for me at the moment.

[GTSchemer]

As of May 6, this started happening for me again. The Studio website and bug reporting interface load without problems, but Studio tables either don't load (with NS_BINDING_ABORTED) or take a very long time (e.g. 90 seconds) each page refresh.

As before, it specifically involves the static image server, and may be region-specific involving the Cloudflare nodes or route.

*edit* About an hour later, it started working again. If it is a Cloudflare node having a problem, I wish there were a way to report it directly to Cloudflare.

*edit* The problem resumed as of May 7.

[GTSchemer]

After an admin made a Cloudflare change, everything worked for several weeks. Today, the same bug or similar is happening again, and I cannot load Studio anymore.

I made a new report in case this is different than before: https://studio.boardgamearena.com/bug?id=390

*edit* As of around 11 pm France time, Studio tables seem to load for me again.
*edit2* As of around 5:30 am France time, I either get multiple-minute loading or failed loading with NS_BINDING_ABORTED.
*edit3* As of around 4:30 pm France time on June 2, Studio works for me again.