Can't play at all

Game development with Board Game Arena Studio
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Artume
Posts: 2
Joined: 09 November 2015, 21:26

Can't play at all

Post by Artume »

Since the Bug forum doesn't work im posting it here (don't know where i should).

Suddenly, since yesterday i can't play any game, in particular Hive. Everyone accepts and when i should be redirected to the table game, i can only see the simple HTML view of it. No css, no table game, no way i can make any move... Awful.

It's weird, i had already made around 6 games with no trouble (hive and jaipur). Didn't change my browser (safari) nor any other spec. Don't know what to do. (if you suggest so, chrome goes like hell with this website, even worse).


I would really apreciate any advice, thank you.
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pikiou
Posts: 389
Joined: 03 October 2011, 05:36

Re: Can't play at all

Post by pikiou »

The bug forum was replaced by a bug report system the forum link redirects towards.
You really should report your bug there to get assistance: http://en.boardgamearena.com/#!bug?id=0

Your bug seems really specific so it probably comes from your computer or your internet access. If you want admins to help you fix it, they will need more information. Could you give admins more details in the report you'll make? You seem web tech savvy so it shouldn't be a problem ^^
Is CSS also missing from replays of the games you recently failed to play? Here is a link to your viewpoint of a recently played game: http://en.boardgamearena.com/archive/re ... &comments=
Is an active hive table you're not playing at showing correctly? Here is one: http://en.4.boardgamearena.com/hive?table=17404218
Could you try other games? Your history doesn't show any. Ask for another player to join you then abandon the game (do deactivate ELO to avoid bad surprises).
The ultimate report would include a link to the source code of a non-working page (you know the whole thing you get from File/Save as...)

I really hope for you this will be solved quickly ^^
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Artume
Posts: 2
Joined: 09 November 2015, 21:26

Re: Can't play at all

Post by Artume »

Thanks a lot! I really couldn't find that bug report, i will follow your steps and advice. Thanks again ^^
Cquim
Posts: 3
Joined: 15 November 2015, 17:25

Re: Can't play at all

Post by Cquim »

I have that exact same problem but I'm not quite into computing.....I clicked on the links you posted and nothing, just html (I'm guessing). In the main page I only have the facebook button :( . Apparently we're not the only ones, since there's a discussion called 'Can't play at all'.

Anyway, if you solved this, could you please tell me how? thanks
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qwertasdfg
Posts: 297
Joined: 17 June 2013, 18:26

Re: Can't play at all

Post by qwertasdfg »

It has become common to post bug reports where you can't enter the site at all in the discussions forum.
I don't know. Makes about as much sense as in the developers forum.

There currently is a thread where players from all of Spain report not being able to access this site. You are definitely not alone with that. At the moment they are trouble shooting what could be the root of the problem, after that they will begin solving it
Cquim
Posts: 3
Joined: 15 November 2015, 17:25

Re: Can't play at all

Post by Cquim »

haha you're right. I just read a bunch of complainings and I was just like "Hey! I want to complain too" . But it is working now! It was down for a couple of days but now it's fine. Thank you anyway :)
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