Trouble with turn-based games

[Een]

As some of you have noticed very quickly, there has been trouble this afternoon with turn-based games.

You may remember from this post that we were preparing to evolve BGA into a secured web site (https).

Any change moving forward has got some risk bundled with it and this was no exception. Today after the testing period, things were looking good, so we activated automatic redirect to https... and then... we got a server crash. And with it through an hazardous chain of events that still amazes us, exchanges between the main site and the game servers caused a lot of the turn-based games "last move" timestamps to be moved into the past, and being considered obsolete... the games were closed automatically.

The bug has been fixed, and unaffected turn-based games are now playable again.

We are currently looking into restoring cancelled games, but of course such an event was completely unexpected and we are unprepared to do so. This will take time and effort, with uncertain results, but we'll do our best to restore affected games if and when it is possible. Please be advised that ongoing turn based tournaments will probably not be recoverable.

Thanks for your patience and understanding. We'll keep you updated in this thread.

UPDATE May 4th : Read the full May 4th update

[franckA]

thanks for this explain and the effort to fix this problem.

[Een]

Update: it looks like we'll be able to restore the games from a backup, but some of the last moves (between 0-9 depending on when the backup occurred) will be lost. So if you thought better of something after playing, or if you misclicked and were rooting for an undo function, you may get an unexpected second chance after all...

[IreSun]

thanks

[Caralvepe]

Thanks for the explanation, we will watch the evolution. Hopes that can recover all outstanding games ..

[oszuscik]

i don't care about errors, this site is great

[Saxmaam]

Hey, stuff happens. No biggie if games are not recovered.

[MadameVonB]

Thanks for the explanation. I appreciate all you do on BGA. Thank you for the great effort.

[Een]

Update: the lost games have been restored from the last backup available and should now appear again on the "games in progress" page. Please note that they are not playable yet (we got some resynchronization and table state updates to do yet).

[kvkristina]

Thankz