Sponsorship link not working

[cyberx60]

Shared sponsorship link with my students. We are learning about spreadsheets and I want to do some probability stuff with Can't Stop. Every student gets an "error while processing database request" when trying to sign up under my sponsorship link. Please advise.

[Een]

Hi,
We had a spike of errors on our end indeed!
You shared a link that contained an extra "Copy" added to your sponsor code (you must have copied the text of the button in addition to the link), and that created an error when decoding that code.
We added an extra check to account for copy errors, so the link should work now for your students and allow them to register, but if you want to be registered as their sponsor, you should reshare the link with the correct code.

[cyberx60]

Thanks a lot for the quick response. We'll try again next week.