Anyone experiencing sever slow server?

[VanHlebar]

The server seems to have come to a stall. Trying to start a new game take forever and I continue to get a message asking me if I am connected. Other sites are running just fine as is the main site for games that I am playing.

Anyone else having issues?

[VanHlebar]

Anyone else still having this issue? I thought that after being shutdown on my end over night maybe it would be better but so far this morning I can't even get a game to start. The website just spins and spins and asks me if I am connected.

[Een]

Everything seems fine.
Did you try the troubleshooting tool (https://boardgamearena.com/troubleshoot) as advised in the FAQ (https://boardgamearena.com/faq?anchor=faq_issues) in case of technical issues? (if you still have access to the FAQ...)
You may want to try flushing your browser cache and/or accessing from another computer/connexion.

[sourisdudesert]

You can also check anytime here if the service is normal:
https://boardgamearena.com/serverstatus ... ves_played

And as you can see, the number of moves played each minute is normal at now.

[VanHlebar]

So I did the tests everything checks out just fine. I cleared my cache and I took a different laptop to a local coffee shop and tested it there. Same issues, once I start a game and then express top and try to restart a game the site hangs up.

I have tried this both with my game and with others and each result is the same. I am not sure what the issue is at this point, but it doesn't appear to be connected to my internet service or to my specific laptop.

It does appear to go away if I do a CTRL F5 on the page to force reload.

[Een]

Oh. This is about the studio. It was not obvious from the initial posts, so we were thinking about the main site.

The troubleshooting url for the studio is https://studio.boardgamearena.com/troubleshoot
Is the result correct?

Otherwise, do you see some trouble when looking at the network tab of the developer console?

[VanHlebar]

Is the Dev Studio having issues? Trying to work this evening and I can't get a game on the Dev Studio to start. I create the game and then hit Express Start, it says everyone has joined the game but I don't get the Red button to go into the game at all. If I wait around eventually I get a message asking me if I am connected to the sever.

I did the troubleshooting and everything came back just fine, but nothing will start..

[Een]

Just checked it and it works fine for me, and I haven't had reports of issues from other developers.
If the connexion to the realtime server breaks down due to network trouble while starting the game, refreshing should bring you the "go to game button".
Hope it goes better today!

[VanHlebar]

Just tried to start El Grande again and it still won't give me the "Go to game button". I am now in my office so I am even on a different internet connection. Is anyone else able to start a game of El Grande?

[Een]

Indeed there is a problem starting tables for this game. I checked the server logs and the error is the following:

[Mon Jan 20 15:26:02.910222 2020] [php7:error] [pid 7473] [client 192.168.5.20:41380] PHP Fatal error: Maximum execution time of 10 seconds exceeded in /var/tournoi/release/tournoi-200117-1955-gs/www/include/APP_DbObject.inc.php on line 139

So one of your DbQuery requests when setting up the game must be going really wrong (you must have added it recently if it worked fine before)