mgrifi, it might be a good idea to relax the penalty system, yes.
But you are way out of line when you think that you should talk bad about the BGA site. It's a difficult time, and the operators try hard to increase the possible load. Just now, 10000 people are playing simultaneously. That's a whopping big number for a realtime site, and 5 times as much as a month before (I might be wrong with the number 5).
You might want to look at the
server status, change the time frame to last month. BGA is swamped with players since a week, and the operators are struggling to keep up with the load.
The social distancing rules came abruptly and no one really planned for them. When we start to get a grip on that virus, the load on BGA will lessen and a big server farm, made for 20.000 players upward, won't be economical. So the admins need to compromise. Servers are expensive (and don't compare them to some discounter box under your desk). Getting a server up and running is work. Identifying bottlenecks in a server network is even more work, and sometimes you find that you designed a site that works fine for 2000 people but scales poorly when you reach 10000. Then you need to redesign, and that's really hard work that must be done carefully.
So please, have patience. Everybody knows that non-premium players get kicked at high load, which doesn't make it better for you when you get a kick, but nobody should hold a grudge against you. Playing turn-based games might not be as exciting, but they give you more time. Did you try that?
Robo
