create new bug report or add to old one?

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qwertasdfg
Posts: 297
Joined: 17 June 2013, 18:26

create new bug report or add to old one?

Post by qwertasdfg »

hey,

i encountered a bug that has been reported before and been marked as fixed. What is the right way i should be approaching this one:
add to the bug report that's already marked as "fixed" (but obviously isn't fixed), or make a new report?

Does anyone even get a notification about added stuff on bug reports when they're marked as fixed? Or is there some button to say "this bug isn't fixed at all" that takes back the fixed marker?
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Een
Posts: 3861
Joined: 16 June 2010, 19:52

Re: create new bug report or add to old one?

Post by Een »

qwertasdfg wrote: ↑13 March 2020, 15:16 i encountered a bug that has been reported before and been marked as fixed. What is the right way i should be approaching this one:
add to the bug report that's already marked as "fixed" (but obviously isn't fixed), or make a new report?
Better to open a new report. You can cross reference by including a link to the old one, and by adding a comment on the old one to say it was actually not fixed and provide a link the new report.
qwertasdfg wrote: ↑13 March 2020, 15:16 Does anyone even get a notification about added stuff on bug reports when they're marked as fixed? Or is there some button to say "this bug isn't fixed at all" that takes back the fixed marker?
Yes, the developer gets an email on every new bug / new update of an existing bug of one of their games.
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