Unexpected exception: BGA service error -- Sept 8th

Game development with Board Game Arena Studio
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MikeIsHere
Posts: 137
Joined: 30 April 2020, 22:52

Unexpected exception: BGA service error -- Sept 8th

Post by MikeIsHere »

Starting at about 12:08 EST on Sept 8th my game cribbage started throwing errors across multiple tables the same action PlayCard
Not sure if the issue is on my side, or something with the servers.

Does anyone know where I would start looking to debug?


Sample from Prod Logs
http://boardgamearena.com/2/cribbage/cr ... 9581273241
08/09 18:09:12 [error] [T110671847] [86410058/MikeIsHere] Unexpected exception: BGA service error (boardgamearena.com 08/09 18:09:12)
#0 /var/tournoi/release/tournoi-200901-1002-gs/www/game/module/table/gamestate.game.php(596): APP_DbObject->masterNodeRequest('asyncTableMove', Array)
#1 /var/tournoi/release/tournoi-200901-1002-gs/www/game/module/table/table.game.php(3133): Gamestate->sendAsyncTableMove(Array)
#2 /var/tournoi/release/tournoi-200901-1002-gs/www/include/APP_GameAction.inc.php(222): Table->checkActivePlayersChange()
#3 /var/tournoi/release/tournoi-200901-1002-gs/www/include/APP_GameAction.inc.php(216): APP_GameAction->ajaxResponseWithResult(NULL)
#4 /var/tournoi/release/games/cribbage/200904-1351/cribbage.action.php(49): APP_GameAction->ajaxResponse()
#5 /var/tournoi/release/tournoi-200901-1002-gs/www/include/webActionCore.inc.php(135): action_cribbage->playCard()
#6 /var/tournoi/release/tournoi-200901-1002-gs/www/index.php(230): launchWebAction('cribbage', 'action_cribbage', 'playCard', false, false, NULL, true, false)
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bibi6
Posts: 3
Joined: 10 May 2020, 18:52

Re: Unexpected exception: BGA service error -- Sept 8th

Post by bibi6 »

Hello,

Seems to be on the server side: I have problems with my two Blooms games this evening...
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DavidBarry
Posts: 2
Joined: 19 July 2014, 21:32

Re: Unexpected exception: BGA service error -- Sept 8th

Post by DavidBarry »

Two of my games are stuck with this sort of error, including a Through the Ages game that shows as complete - but keeps taking me there as one of my "active" games - and a Kingdomino game where I cannot make a turn 'cos I keep getting an exception.
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MikeIsHere
Posts: 137
Joined: 30 April 2020, 22:52

Re: Unexpected exception: BGA service error -- Sept 8th

Post by MikeIsHere »

Just an update I am getting the same error updating a bug

Unexpected error: BGA service error (boardgamearena.com 08/09 18:38:10)
coolpapa
Posts: 27
Joined: 28 April 2012, 08:42

Re: Unexpected exception: BGA service error -- Sept 8th

Post by coolpapa »

Same in a Terra Mystica game for me. Table 110773450.
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juhalampinenkin
Posts: 1
Joined: 29 January 2015, 16:34

Re: Unexpected exception: BGA service error -- Sept 8th

Post by juhalampinenkin »

I have problems with two open games now. cannot pass or do actions. Bga error xxx
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pchallinor
Posts: 9
Joined: 09 August 2020, 00:04

Re: Unexpected exception: BGA service error -- Sept 8th

Post by pchallinor »

Getting similar errors on a couple of games. Also have 1 game that is completed, but doesn't close.
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Een
Posts: 3861
Joined: 16 June 2010, 19:52

Re: Unexpected exception: BGA service error -- Sept 8th

Post by Een »

Hi, there was indeed a server issue affecting turn based games. It should be fixed now, thanks for reporting it.
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pesky
Posts: 2
Joined: 07 August 2012, 03:41

Re: Unexpected exception: BGA service error -- Sept 8th

Post by pesky »

Hi guys,

Unsure if its related but I am getting BGA Service Errors when attempting to complete my move on 2 of my games.

https://boardgamearena.com/1/yokohama?table=110415139
https://boardgamearena.com/2/marcopolot ... =110466590

Edit: OK games are moving now. Thank you devs for the quick fix!
Last edited by pesky on 09 September 2020, 07:29, edited 1 time in total.
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m0d0
Posts: 14
Joined: 26 November 2016, 01:07

Re: Unexpected exception: BGA service error -- Sept 8th

Post by m0d0 »

Likewise, I'm getting this error on a number of games. It seems to be erroring out while clicking on a blue BGA button at the top of the screen.
I have not errored out on other interface inputs, yet, just those blue buttons.

I have a lot of games running at the moment, but this is one example, where I can't play:
https://boardgamearena.com/1/incangold?table=110626034
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