Alpha server issue [resolved]

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Een
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Joined: 16 June 2010, 19:52

Alpha server issue [resolved]

Post by Een »

The alpha server currently is unavailable (so all games in alpha cannot be played at the moment).

We are trying to repair it (filesystem issue).
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Een
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Joined: 16 June 2010, 19:52

Re: Alpha server issue

Post by Een »

We have setup a clear error message when trying to start an alpha table saying that alpha games are currently unavailable for technical reasons.

We'll try to save the server first, and if we can't manage that, setup a new server.
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Een
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Joined: 16 June 2010, 19:52

Re: Alpha server issue

Post by Een »

Server filesystem has been repaired, but data could not be recovered, and after such a crash, we don't trust the hardware anymore.

We'll setup a new server for alpha games.
squarerootofthree
Posts: 190
Joined: 24 March 2014, 02:57

Re: Alpha server issue

Post by squarerootofthree »

Thanks for looking into it! No worries about the lost progress. They're alpha games after all.
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Een
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Joined: 16 June 2010, 19:52

Re: Alpha server issue

Post by Een »

New server is up, but please note that launching new tables for alpha games is not reopened yet.

We had to restore game data from the backup done on Feb. 18th, so:
- games created after the backup will be unavailable (you'll just be redirected to the table page) -> you can quit these games
- moves played after the backup will have been lost (starting over from the state at the moment of the backup)
- the state of games will not be synchronized between the main site and the gameserver (we'll look into this to resynchronize)

Currently there is also an issue left with some translations.
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sourisdudesert
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Joined: 23 January 2010, 22:02

Re: Alpha server issue

Post by sourisdudesert »

New server is up & running again.

Games has been resynchronized + translations are fine.

New alpha games can now be launched.
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BrianLovesMarvel
Posts: 41
Joined: 20 March 2020, 23:58

Re: Alpha server issue

Post by BrianLovesMarvel »

Dear BGA Studio wizards,

It sounds like this is solved! Very glad to hear it.

Maybe you could change the name of the ticket (showing at the top of the news feed) as Resolved?

I keep seeing it and thinking there might still be a problem. :)

Thanks, Brian
wolmot
Posts: 47
Joined: 03 May 2020, 20:54

Re: Alpha server issue [resolved]

Post by wolmot »

Could it be possible that there is still an issue with deploying new versions to alpha?
I pushed a new version this afternoon, and although the test games started display as having the new versions, it still looks like and plays like the deploy from few days ago.

Thx
marcnelsonjr
Posts: 32
Joined: 29 March 2020, 07:14

Re: Alpha server issue [resolved]

Post by marcnelsonjr »

Alpha games still not working.

Image
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Een
Posts: 3861
Joined: 16 June 2010, 19:52

Re: Alpha server issue [resolved]

Post by Een »

marcnelsonjr wrote: 20 February 2021, 21:26 Alpha games still not working.
Indeed, the restriction had not been removed on one server for automatic mode.
Fixed now, thanks!
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