Premium activation via Paypal not available after more than 1day

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Buttairfly
Posts: 2
Joined: 20 March 2021, 09:19

Premium activation via Paypal not available after more than 1day

Post by Buttairfly »

Hey together!

I signed up for a BGA premium account yesterday (20.Mar 2021 around 8:00am UTC). I also got an acknowledge email from paypal that it was already payed at 8:01 UTC. Still I can not use any premium features within BGA. I also tried logging out and back in without success.

According to this thread https://boardgamearena.com/forum/viewto ... =3&t=15312 paypal sometimes takes several hours to notify the payment status.

Any help is appreciated!
Thanks in advance!

EDIT: timezone reference set to utc
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DrClick
Posts: 1244
Joined: 07 July 2011, 14:30

Re: Premium activation via Paypal not available after more than 1day

Post by DrClick »

Did you tried to use the Support form right here ?
https://boardgamearena.com/support
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Buttairfly
Posts: 2
Joined: 20 March 2021, 09:19

Re: Premium activation via Paypal not available after more than 1day

Post by Buttairfly »

It was a paypal issue.

For anyone having the same issues, dont hesitate to follow the very fast support on
DrClick wrote: ↑22 March 2021, 10:44 https://boardgamearena.com/support
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