Ever had problems / bugs related to images not loading?

Game development with Board Game Arena Studio
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fafa-fr
Posts: 383
Joined: 22 December 2013, 21:58

Ever had problems / bugs related to images not loading?

Post by fafa-fr »

Hi,
In your games, have you ever had bug reports from players who don't see some elements of the game, as if some images couldn't be downloaded?
In Castles of Burgundy, there are a few players who couldn't see the dice in their first game or first two games, then they saw them, and never had this problem again. It was reported once or twice with other images as well (sometimes several images for the same player).
To me, it looks like a downloading problem that has nothing to do with my code (no dontPreloadImages() for these images), but I'd like to know if this happens in other games as well.
Thanks
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Tisaac
Posts: 2736
Joined: 26 August 2014, 21:28

Re: Ever had problems / bugs related to images not loading?

Post by Tisaac »

fafa-fr wrote: 09 July 2021, 18:23 Hi,
In your games, have you ever had bug reports from players who don't see some elements of the game, as if some images couldn't be downloaded?
In Castles of Burgundy, there are a few players who couldn't see the dice in their first game or first two games, then they saw them, and never had this problem again. It was reported once or twice with other images as well (sometimes several images for the same player).
To me, it looks like a downloading problem that has nothing to do with my code (no dontPreloadImages() for these images), but I'd like to know if this happens in other games as well.
Thanks
Yep, happened a lot on Welcome To and Kingdom Builder, never figured out the issue.
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fafa-fr
Posts: 383
Joined: 22 December 2013, 21:58

Re: Ever had problems / bugs related to images not loading?

Post by fafa-fr »

ok, thanks :)
Admins, have you already heard about image loading issues?
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Benoit314
Posts: 82
Joined: 02 April 2020, 22:12

Re: Ever had problems / bugs related to images not loading?

Post by Benoit314 »

On Discord there was one case where the image was blocked by an ad blocker because of the naming (AD.png).
Users could test but deactivating the ad blocker. If it is the case, you would have to rename your image.
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XCID
Posts: 78
Joined: 26 March 2020, 01:45

Re: Ever had problems / bugs related to images not loading?

Post by XCID »

I get this bug report regularly for Lucky Numbers. Nothing you can do really.

But it happened to me once as well. Can't remember the name of the game, but I checked the CSS in the dev console and opened the image file, no problem here. After refreshing the page, everything looked just fine.
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IsospinSymmetry
Posts: 1
Joined: 02 November 2021, 15:23

Re: Ever had problems / bugs related to images not loading?

Post by IsospinSymmetry »

I had this bug just now when I was playing Tickets to Ride. The game page keep loading for so long that other players expelled me before I could finish the loading. This annoying bug makes gave me a penalty of -10 reputation...😭😭😭
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RicardoRix
Posts: 2540
Joined: 29 April 2012, 23:43

Re: Ever had problems / bugs related to images not loading?

Post by RicardoRix »

In the game Tablut. It's about >75% chance that the stone images are not displayed, just the king. Sometime 3 page refreshes before I get to see the stones. I don't think other people have this issue.

Just watched the example game replay on the game page - the stones aren't there.
https://boardgamearena.com/gamepanel?game=tablut

JS Error:
Failed to load resource: the server responded with a status of 404 ()
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cigma
Posts: 1443
Joined: 15 December 2020, 00:30

Re: Ever had problems / bugs related to images not loading?

Post by cigma »

There was a problem like this in Stone Age, according to the developer probably related to the right to left writing in hebrew:
https://boardgamearena.com/bug?id=39690

Also Azul had this issue, you might ask thoun https://boardgamearena.com/player?id=86175279 how he solved it.

In both games the bug could be seen in the replay, so F5 didn't help.
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