BGA Studio is (no more) down

Game development with Board Game Arena Studio
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Pull the Pin Games
Posts: 29
Joined: 27 December 2020, 03:47

Re: BGA Studio is (no more) down

Post by Pull the Pin Games »

I uploaded my in-progress game up to the FTP server and now it seems to be working. Just a heads up that the SSL cert for https://en.studio.boardgamearena.com/ is not valid. It used to be in the before times.
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Een
Posts: 3861
Joined: 16 June 2010, 19:52

Re: BGA Studio is (no more) down

Post by Een »

MutantPigeon24 wrote: 07 November 2021, 22:44 Hi team,

Small glitch spotted.
Attempted to Overwrite my project with my dev copy and changes didn't come through.
Looking at the log I spotted the following error:

Code: Select all

bash: rename: command not found
Please let me know if you need any help debugging 👍
This should be good now.
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Een
Posts: 3861
Joined: 16 June 2010, 19:52

Re: BGA Studio is (no more) down

Post by Een »

Shadeviper wrote: 08 November 2021, 00:18 My studio account is in a weird place. I made it during the period between the backup and the server failure. I can use it to access sftp now, but can not use it to login to Studio and get a 500 server error when I try to create the account again in studio. The username is 'Hudson'.
I have removed the remaining half of this account creation. Hopefully you should be able to recreate this user.
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Een
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Joined: 16 June 2010, 19:52

Re: BGA Studio is (no more) down

Post by Een »

stefano wrote: 08 November 2021, 11:56 Where is go to the database button?
The "go to database" button is available under the game zone during a game (see KuWizard's link demonstrating this).
stefano wrote: 08 November 2021, 11:56 I'm not not able to access the table I was testing in studio anymore... HTTP ERROR 500
Please provide a link or the project name.
KuWizard wrote: 08 November 2021, 11:59 Same (ok, maybe not the same but similar) problem as stefano has.
https://imgur.com/a/JXWEFyf
I follow "go to database", enter my creds and it says "Failed to set session cookie. Maybe you are using HTTP instead of HTTPS to access phpMyAdmin."
Following these reports about difficulties with cookies, and because it's better anyway, we are now serving this database access over SSL with the studio address at https://studio.boardgamearena.com/db/, which should remove any difficulties with stale cookies on the old domain.
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thoun
Posts: 1619
Joined: 10 December 2020, 22:25

Re: BGA Studio is (no more) down

Post by thoun »

Een wrote: 08 November 2021, 17:06
stefano wrote: 08 November 2021, 11:56 I'm not not able to access the table I was testing in studio anymore... HTTP ERROR 500
Please provide a link or the project name.
Every game with a syntax error seems to get an abstract HTTP 500 error.
PHP must have disabled display_errors by default for security reasons, but on studio it is useful when errors are fully displayed (it was before)
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Een
Posts: 3861
Joined: 16 June 2010, 19:52

Re: BGA Studio is (no more) down

Post by Een »

Don Kiwi wrote: 08 November 2021, 15:23 First of all, thanks for the hard work and sacrificing your weekends to fix this problem.

Are you still in the process of restoring all the game data?
Because my SFTP directory contains only an old version of my game (changed at least two weeks ago), while I made my last changes on Nov 4th.
I was foolish enough to forget committing my code (I think the current version is the one I committed), but you mentioned that the backed up data from Nov 5th looks safe.

I can wait no problem, just checking if everything's fine :)
Ouch... The mentioned backup from Nov 5th was about the database.
For source files, the reference is the source control repository, so unfortunately if you didn't commit in a while, you may have lost some data. There is also a daily autocommit, but if that failed for some reason, your most recent code may have been lost.
We have restored the games from the repository, so I'm afraid it's probably the case. You can check the commit history for your game from the game page (display commit log).
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Een
Posts: 3861
Joined: 16 June 2010, 19:52

Re: BGA Studio is (no more) down

Post by Een »

thoun wrote: 08 November 2021, 17:10
Een wrote: 08 November 2021, 17:06
stefano wrote: 08 November 2021, 11:56 I'm not not able to access the table I was testing in studio anymore... HTTP ERROR 500
Please provide a link or the project name.
Every game with a syntax error seems to get an abstract HTTP 500 error.
PHP must have disabled display_errors by default for security reasons, but on studio it is useful when errors are fully displayed (it was before)
Yes, I can't reenable that yet before fixing some warnings from games overlapping constants in gameoptions, but indeed it's the goal.
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Een
Posts: 3861
Joined: 16 June 2010, 19:52

Re: BGA Studio is (no more) down

Post by Een »

nicotacotac wrote: 08 November 2021, 13:40 Thanks for hard work,

Probably not a top-priority issue, but I encounter some issue with font-awesome icons not being loaded
Moof wrote: 08 November 2021, 13:48 Hello !
thanks for your work but I still have some issues witj "Access-Control-Allow-Origin"
Some custom fonts are not loaded (and some are!). All was ok before the sad crash.
Same issue with fontawesome-webfont.woff.

Here is a strange report :
https://imgur.com/B913BYc
(Bold is loaded, but not Regular)

Thanks!
This was due to a duplicated CORS header. It should be fixed now (you may need to clear your cache or hard refresh).
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Een
Posts: 3861
Joined: 16 June 2010, 19:52

Re: BGA Studio is (no more) down

Post by Een »

Ottoreg wrote: 08 November 2021, 14:31 Hello

I'm having trouble starting my game as the following error message is raised :
Unexpected error: Wrong formatted data from BGA gameserver 1 (method: createGame): JSON_ERROR_SYNTAX (reference: GS0 08/11 14:09:00).

I didn't work on my project since Friday 29th of October and no code as been modified since then (when the game was starting).

Maybe it is related to an issue with database since I cannot log into it. When I enter my user name and password the page is refreshed, stays on the logging page and nothing happens (no error message). I tried to clear cache but nothing changed.

This issue only happens on one of my games the other one is starting as espected.
Seems like you have a typo on line 149 of your game file:

Code: Select all

PHP Parse error:  syntax error, unexpected 'n' (T_STRING), expecting function (T_FUNCTION) or const (T_CONST) in hadestrap.game.php on line 149
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Moof
Posts: 54
Joined: 12 September 2011, 10:36

Re: BGA Studio is (no more) down

Post by Moof »

Een wrote: 08 November 2021, 17:52
nicotacotac wrote: 08 November 2021, 13:40 Thanks for hard work,

Probably not a top-priority issue, but I encounter some issue with font-awesome icons not being loaded
Moof wrote: 08 November 2021, 13:48 Hello !
thanks for your work but I still have some issues witj "Access-Control-Allow-Origin"
Some custom fonts are not loaded (and some are!). All was ok before the sad crash.
Same issue with fontawesome-webfont.woff.

Here is a strange report :
https://imgur.com/B913BYc
(Bold is loaded, but not Regular)

Thanks!
This was due to a duplicated CORS header. It should be fixed now (you may need to clear your cache or hard refresh).
It's perfect for me, thanks :)
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