Reactivity in case of bugs ?

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Irtos
Posts: 1
Joined: 04 March 2021, 22:51

Reactivity in case of bugs ?

Post by Irtos »

I did a game of backgammon at table #152932212

After the website found me an opponent in the arena, an url link appeared automatrically, as usual. But his link did not send me to the table but to a blank page with an error message. F5 did not resolve the problem, the link didn't seemed to work.

By going on boardgamearena and seeing my current game, I was able to go back inside the game, finish it and win it (despite a severe handicap , my opponent had play three turns without me). Unfortunately I had been declared absent and I lost karma, elo point and was declare looser.

I have already send a bug repport, and I asked if there I could get the point, that I losed through no fault of my own, back, but I don't have much hope.

Do you know how responsive the administrator are and if they usually give points back? Should I do something more?


I do not know if it is because of the bug or because I "left" the game, but I can't see the repaly of the game from my point of view : https://boardgamearena.com/gamereview?table=152932212
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KongKing123
Posts: 577
Joined: 04 April 2020, 19:43

Re: Reactivity in case of bugs ?

Post by KongKing123 »

Probably related to this bug: https://boardgamearena.com/bug?id=35483

Penalties should be cancelled, though Elo points will still be lost.
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