Corrupted game - no way to end it

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T72on1
Posts: 791
Joined: 09 October 2019, 12:18

Corrupted game - no way to end it

Post by T72on1 »

This DT game https://boardgamearena.com/play is corrupted. It won't load, we can't do anything, not even enter the main menu. So all we can do is wait until it times out after 40 days.

Problem is: until then, I have to cycle through my list of current games one by one, instead of being able to just click the 'next table' button when I have made my move in a game. Moreover, I'm not allowed to start or join any other turn-based games until then. This is very, very annoying.

I made a bug report about this, but I don't feel like it will get resolved that way before the 40 day period is over.

Do I have any other options to get this solved?
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Een
Posts: 3861
Joined: 16 June 2010, 19:52

Re: Corrupted game - no way to end it

Post by Een »

You didn't post a link to a game. In general, the developer should be able to check on the broken game to solve the error (it's more difficult to solve an issue that you cannot see).

If it has been a while and the developer has not been able to fix the issue, I can close the game, but you need to provide the table number for anything to happen ;) Probably at some point we should set up a feature to allow developers to close broken games and/or cancel penalties themselves from the bug reports.
T72on1
Posts: 791
Joined: 09 October 2019, 12:18

Re: Corrupted game - no way to end it

Post by T72on1 »

The link is in my post actually, in the very first line. It is table nummer is 182436208.

I contacted Tchobello about it. He says the game is corrupted and he cannot fix it. So the game should be terminated.

Thanks for looking after this, Een !!
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voriki
Posts: 773
Joined: 28 August 2020, 12:27

Re: Corrupted game - no way to end it

Post by voriki »

T72on1 wrote: 01 July 2021, 12:29 The link is in my post actually, in the very first line.
I don't see it, do you?

I see 'a link', but not to a table.
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Een
Posts: 3861
Joined: 16 June 2010, 19:52

Re: Corrupted game - no way to end it

Post by Een »

T72on1 wrote: 01 July 2021, 12:29 The link is in my post actually, in the very first line. It is table nummer is 182436208.
The link in your first post is not a table link but a generic link. Clicking it would bring me to my own game in progress ;)

I have closed table 182436208.
T72on1
Posts: 791
Joined: 09 October 2019, 12:18

Re: Corrupted game - no way to end it

Post by T72on1 »

Ah ok. Sorry about that. Thanks for your help.
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