Login trouble via Google?

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RJFerret
Posts: 3
Joined: 10 July 2022, 22:18

Login trouble via Google?

Post by RJFerret »

Friend who uses Google login has been getting:
"could not validate google id"
"Reference: V0 22/04 03:22:21"

They tried clearing cookies, different browser, and laptop instead of mobile (and remain happily logged into Google and able to access other sites).

Are others having issues? Should it be reported as a BGA bug?
El Zappo
Posts: 1
Joined: 13 February 2023, 17:07

Re: Login trouble via Google?

Post by El Zappo »

My wife is having the same problem.
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MikeBakken
Posts: 6
Joined: 04 May 2021, 21:01

Re: Login trouble via Google?

Post by MikeBakken »

Yes there is definitely an issue. I am already logged in on my laptop and can take turns, etc. However I am unable to log in to a new session - problem happened on chrome and edge.
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Salvidrim
Posts: 82
Joined: 29 November 2020, 22:27
Location: Canada
Contact:

Re: Login trouble via Google?

Post by Salvidrim »

There is currently a problem between BGA's login systems and Google authentification tokens, which is preventing logging in using Google authentification.

A workaround exists, simply logging in directly to BGA with your username and password.
If needed, you can use the "lost password" function on BGA and input your google e-mail, it will send you instructions to reset your password to your google email inbox.
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Archduke
Posts: 128
Joined: 05 June 2011, 21:58

Re: Login trouble via Google?

Post by Archduke »

Thank you for flagging this! We've now fixed it.
Let us know if you have any further problems.
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RJFerret
Posts: 3
Joined: 10 July 2022, 22:18

Re: Login trouble via Google?

Post by RJFerret »

Thanks all for the corroboration and resolution! :-)
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