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Login trouble via Google?

Posted: 22 April 2023, 02:27
by RJFerret
Friend who uses Google login has been getting:
"could not validate google id"
"Reference: V0 22/04 03:22:21"

They tried clearing cookies, different browser, and laptop instead of mobile (and remain happily logged into Google and able to access other sites).

Are others having issues? Should it be reported as a BGA bug?

Re: Login trouble via Google?

Posted: 22 April 2023, 02:32
by El Zappo
My wife is having the same problem.

Re: Login trouble via Google?

Posted: 22 April 2023, 02:40
by MikeBakken
Yes there is definitely an issue. I am already logged in on my laptop and can take turns, etc. However I am unable to log in to a new session - problem happened on chrome and edge.

Re: Login trouble via Google?

Posted: 22 April 2023, 05:56
by Salvidrim
There is currently a problem between BGA's login systems and Google authentification tokens, which is preventing logging in using Google authentification.

A workaround exists, simply logging in directly to BGA with your username and password.
If needed, you can use the "lost password" function on BGA and input your google e-mail, it will send you instructions to reset your password to your google email inbox.

Re: Login trouble via Google?

Posted: 22 April 2023, 09:10
by Archduke
Thank you for flagging this! We've now fixed it.
Let us know if you have any further problems.

Re: Login trouble via Google?

Posted: 22 April 2023, 14:39
by RJFerret
Thanks all for the corroboration and resolution! :-)