Trouble unsubscribing

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EtaCarinae2002
Posts: 2
Joined: 29 December 2023, 05:00

Trouble unsubscribing

Post by EtaCarinae2002 »

Hi. About one or two months ago, I subscribed to the premium tier on Board Game Arena. I don't want the membership anymore. The website says I'm not a premium user, but I can still play Wingspan which is a premium game. I'm worried the website will charge me seeing as I don't use it anymore.
Any help would be great, thanks
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RicardoRix
Posts: 2541
Joined: 29 April 2012, 23:43

Re: Trouble unsubscribing

Post by RicardoRix »

Everyone can play premium games. Non-premium users just can't create tables.
Try creating a wingspan table.

I think, your subscription doesn't end immediately, but you'll get the rest of the paid month.
EtaCarinae2002
Posts: 2
Joined: 29 December 2023, 05:00

Re: Trouble unsubscribing

Post by EtaCarinae2002 »

Thank you for your answer! How do I (try to) create a room?
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Nastaa
Posts: 193
Joined: 13 April 2020, 14:07

Re: Trouble unsubscribing

Post by Nastaa »

From the PLAY NOW page, set up on top to:
  • simple game
  • real-time or turn-based (as you want)
  • manual
Then expand the game you want by clicking on the Play now! button (or the # [table symbol] available button if some tables are already opened).
There you should see available table(s) if any and on top left a Create button to create a table.
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