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CactusStream
Posts: 7
Joined: 22 February 2022, 23:18

Username

Post by CactusStream »

Good afternoon, developers, players and simply knowledgeable people. I would like to ask on the forum (perhaps an already discussed and irrelevant topic) about changing the username. Why is this so critical? Why can’t I just change it in my profile settings, like on all sites (social networks, games, and other accounts I have)? If this needs to be done through a request, then why doesn’t anyone answer it, where is the logical explanation of what is happening. This is just a set of letters, I’m not trying to change the password or account address (by which I can be identified and find out all the information) - it’s just a username.
Even if we take the example of “dislikes”, when a player does not want to play with someone, for personal reasons or others (cheating, etc.): at that moment the user’s account is blocked, and this does not affect the username in any way. After all, I can even change my country of residence, and I travel around the world (a year there, a year in another place) and still my status or karma, or profile information will remain exactly the same!
I’ll repeat the question: why can’t I just change my username? This is important for me, my friends, for social media!
I can even easily change my password through email verification, excluding the option of accidental change and complete security. The username must also have free (or through requests) access to change. :idea:
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xate
Posts: 196
Joined: 16 April 2020, 16:53

Re: Username

Post by xate »

We have replied three times to your Support tickets. If you are not seeing our emails, you should check your Spam folder or the filters on your email account.

This username requested is already in use. Usernames on BGA are unique, so you cannot chose one that another community member already has.

Please look for the full email reply and contact Support again using the already started thread rather than creating another new request.
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CactusStream
Posts: 7
Joined: 22 February 2022, 23:18

Re: Username

Post by CactusStream »

oh thank you very much! and I keep wondering why there is no answer from support, it would seem such a simple question) I will definitely read the letter! :idea:
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