Game frozen at 10% - playtesters can not start new games

[developgame]

Hi All:

I have 3 play testers for my game, just got moved to Beta.
They started their game on or before Feb 13th, and these games are frozen at 10%. The problem is these play testers cannot start new games. Is there to kill the games they are stuck in, so these play testers be be freed to do as they desire.

The game implementation is fine, as it has not crashed the hundreds of times I play it.

Thanks

[firgon]

Stuck at 10% is a problem in your JS (probably a bug with a missing variable or a variable that has an unexpected value)
So importe your gamestate from a bug report and fix your js. All tables should be available again.
If not, playtesters can kill the table by going on the adresse : boardgamearena.com/table?table=XXXX where XXXX is the table id and abort their game.

[developgame]

Stuck at 10% is a problem in your JS (probably a bug with a missing variable or a variable that has an unexpected value)
So importe your gamestate from a bug report and fix your js. All tables should be available again.
If not, playtesters can kill the table by going on the adresse : boardgamearena.com/table?table=XXXX where XXXX is the table id and abort their game.

Thank you firgon for this very useful information! This really helps!