Board Game Arena

Hello,

My Studio SFTP credentials (user: alecaraul) are not accepted.
Password is 32 characters from welcome email.
SSH reaches server but returns "Permission denied".

Could you please reset SFTP credentials for this account?

Thanks.

Did you use port 2022?

Yes, I am connecting to:

1.studio.boardgamearena.com
port 2022

I reach the server successfully and get a password prompt.
However, after entering the 32-character SFTP password from the welcome email, I receive:

Permission denied, please try again.

Verbose SSH output shows:

Authentications that can continue: password,publickey,keyboard-interactive

It appears the SFTP password may not match the server record.
Could you please reset or verify the SFTP credentials for user alecaraul?

After a long hiatus from development on BGA, I am trying to get my dev environment working again. I am getting the same sort of credentialing problems as the original poster. I have reset my studio password, and uploaded an SSH key that seems to be getting rejected in the SFTP credential exchanges. (I say "seems to be" because ssh -v says the key is offered but does not give status on acceptance other than (as with the OP) continuing on to password verification, which also fails.

I am trying to use FileZilla on Ubuntu, but have also made attempts with commandline SFTP.