Site issues, can't post bug so posting here..

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FrodoTeabaggins
Posts: 3
Joined: 11 August 2024, 03:56

Site issues, can't post bug so posting here..

Post by FrodoTeabaggins »

Posting this here because whenever I fill the form out for a bug (as directed in the error message below), the bug submit button hangs and times out.

Couple hours back started getting failures opening am ongoing Zombicide game.
Game gets stuck at "opening the box" then redirects to an error page.

Here's the error message- it happens both on my Win11 machine and my Android phone for this game.

Code: Select all

An important BGA module could not be found, and your game cannot be loaded. https://x.boardgamearena.net/data/game-libs/bga-cards/1.x/dist/bga-cards.umd

You should try refreshing this page.

You may also try to switch to another language (English) as it may solve the issue.

Finally, if none of these work, please do the following: press F12, click on "Network" on the new panel, press F5, take a screenshot, and report a bug.
I do see HTTP 522 from Cloudflare when hitting these URLs in the browser devtools:
https://x.boardgamearena.net/data/game- ... ons.umd.js
https://x.boardgamearena.net/data/game- ... rds.umd.js
https://x.boardgamearena.net/data/game- ... ice.umd.js

Those do appear related as this appears in my brower's devtools console:
Error while loading a required module Error: scriptError: https://x.boardgamearena.net/data/game- ... rds.umd.js

Here's the Cf-ray HTTP header value from one of those requests, if it helps: a4a2f9e248b6f086-DFW

Friend of mine in another part of DFW is also seeing problems - same issues as me with the game.

DownDetector is also showing a spike in user reports:
https://downdetector.com/status/boardgamearena/
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GTSchemer
Posts: 1239
Joined: 09 August 2013, 03:26

Re: Site issues, can't post bug so posting here..

Post by GTSchemer »

Is it still happening? I tried opening a table and it seems fine, so it might have been a temporary Cloudflare outage if it works now.
FrodoTeabaggins
Posts: 3
Joined: 11 August 2024, 03:56

Re: Site issues, can't post bug so posting here..

Post by FrodoTeabaggins »

yep still happening - and my buddy just tried to create a new zombicide table and couldn't. I'm also getting random red banners popping at the top of the BGA site that will say 504 Bad Gateway, even as I type this. Currently playing another, different game (Dead Cells) and it seems to be working fine.
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88 MPH
Posts: 1
Joined: 08 January 2021, 06:40

Re: Site issues, can't post bug so posting here..

Post by 88 MPH »

Same. My custom avatar turned into a yellow circle, and I get http error 504 when I tried to upload a new one. Also seeing the 504 red banners.

It's some server-side thing, they'll fix it.
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koningco
Posts: 112
Joined: 24 May 2024, 01:49

Re: Site issues, can't post bug so posting here..

Post by koningco »

I still see a lot of reports in the general chat. The issue doesn't seem to be related to specific games, because players report in that chat that Forest Shuffle, Harmonies and Wingspan games are not working but those do work for me. Ticket To Ride (all variants), Popcorn, Pixies, Pondscape and Castle Combo do not work for me though.
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Paddles
Posts: 104
Joined: 25 March 2012, 12:04

Re: Site issues, can't post bug so posting here..

Post by Paddles »

Still an issue, I have a board that we tried to start a couple of hours back but none of us could join - still stuck on opening box after refresh attempts at various times over the last couple of hours, and same behaviour in a separate browser (not logged in). I also noticed a 522 error in the console:

https://boardgamearena.com/tableview?table=931174097

Request header:

GET /data/game-libs/bga-zoom/1.x/dist/bga-zoom.esm.js HTTP/2
Host: x.boardgamearena.net
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:157.0) Gecko/20100101 Firefox/157.0
Accept: */*
Accept-Language: en-GB,en;q=0.9
Accept-Encoding: gzip, deflate, br, zstd
Referer: https://x.boardgamearena.net/data/theme ... ore/bga.js
Origin: https://boardgamearena.com
Sec-GPC: 1
Sec-Fetch-Dest: script
Sec-Fetch-Mode: cors
Sec-Fetch-Site: cross-site
Connection: keep-alive
TE: trailers

Response header:
HTTP/2 522
date: Wed, 14 Oct 2026 03:40:41 GMT
content-type: text/html; charset=UTF-8
content-length: 7270
retry-after: 120
cache-control: private, max-age=0, no-store, no-cache, must-revalidate, post-check=0, pre-check=0
expires: Thu, 01 Jan 1970 00:00:01 GMT
referrer-policy: same-origin
x-frame-options: SAMEORIGIN
server: cloudflare
cf-ray: a4a38f7f8b87fe55-SYD
X-Firefox-Spdy: h2
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Wreckage
Posts: 401
Joined: 18 January 2017, 02:10

Re: Site issues, can't post bug so posting here..

Post by Wreckage »

I am posting this for a friend, she typed:

"BGA Username: [Jessi Jaymes]

I'm currently unable to log into BGA due to an HTTP 504 error. I've tried multiple devices, browsers, and networks without success.

A friend is submitting this on my behalf so there is a record of the issue, since I cannot access the forums or my account.

Can BGA confirm whether affected players will be protected from penalties or timeouts in ongoing games and whether Premium members will receive credit for lost access?

Thank you."
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Meeplelowda
Posts: 4098
Joined: 14 March 2020, 10:31

Re: Site issues, can't post bug so posting here..

Post by Meeplelowda »

The "Number of moves played / mn" tab of the Server Status page is blank. Could just be a display error, but something is definitely off. I've been getting spurious 504 errors just navigating around the forums.

This is bad timing, it being in the middle the night CET.
Play Now lobby 4ever! https://boardgamearena.com/lobby
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fruitier
Posts: 2
Joined: 01 August 2020, 00:34

Re: Site issues, can't post bug so posting here..

Post by fruitier »

Another table showing the issue, the game is Wild Space: https://boardgamearena.com/tableview?table=930621179
In that case the failing asset is https://x.boardgamearena.net/data/game- ... -cards.umd
I also wasn't able to create a bug report.
1k3kschnitzel
Posts: 1
Joined: 28 January 2026, 12:02

Re: Site issues, can't post bug so posting here..

Post by 1k3kschnitzel »

Having same issue, keep getting 'http 504' error code but can't log in to account in other devices, games hanging, can't join new games
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