Help! i can't play so.

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Kurta
Posts: 1
Joined: 14 November 2011, 09:26

Help! i can't play so.

Post by Kurta »

Hi ...from 3-4 days ago i have a problem on Splendor and Burgundy...i not see good some tiles! i have clear the cache but anything happens ..i put here the file with problem ...
someone che help me?
I can't play in that condition

Thanks a lot
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splendor.JPG
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nccc
Posts: 788
Joined: 25 August 2019, 12:45

Re: Help! i can't play so.

Post by nccc »

Use bug section plz.
https://boardgamearena.com/bugs
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thoun
Posts: 1620
Joined: 10 December 2020, 22:25

Re: Help! i can't play so.

Post by thoun »

Can you try with another browser or another device?
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RicardoRix
Posts: 2542
Joined: 29 April 2012, 23:43

Re: Help! i can't play so.

Post by RicardoRix »

I had the same situation after I updated my chrome browser to Version 98.

SOLUTION: You need to turn off hardware acceleration in the advanced settings.
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thoun
Posts: 1620
Joined: 10 December 2020, 22:25

Re: Help! i can't play so.

Post by thoun »

If it's linked to graphic hardware, did you try to update you graphic drivers to latest version? What is your graphic card?
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xate
Posts: 196
Joined: 16 April 2020, 16:53

Re: Help! i can't play so.

Post by xate »

The bug you are describing is not an issue local to BGA. It appears to be a bug with Windows 10+ and Chrome 98 that is being reported across the internet. You are likely also seeing this issue on other sites, such as Facebook or Twitter.

Our developers have a few suggestions for how to navigate this bug.

As a short-term solution, you can turn off your “hardware acceleration” by doing the following:
1. Visit chrome://settings/system in Chrome
2. Click on the "Use hardware acceleration when available" setting, toggling it off
3. Then click the "Relaunch" button to relaunch Chrome, for the setting to take effect

However, please be aware that this is not a setting to keep long term as it may slow your general browsing. Once Google has addressed the issue you should turn this setting back to the “on” position.

If you cannot do this, you need to:

-Use a different browser
-Wait for Google to fix it
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kayrun
Posts: 18
Joined: 09 May 2020, 18:11

Re: Help! i can't play so.

Post by kayrun »

Thank you for posting this screen shot! I have been having the same issue and have had to use another laptop to avoid the problem. I see the solution posted in the replies, so I will try that also.
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RicardoRix
Posts: 2542
Joined: 29 April 2012, 23:43

Re: Help! i can't play so.

Post by RicardoRix »

Version 99.0.4844.51 (Official Build) (64-bit)
New version of chrome, looks like it's fixed. :)
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