I'm looking for how to refund my purchase, I bought the monthly plan by mistake...

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viniciusvivan16
Posts: 1
Joined: 19 September 2026, 18:21

I'm looking for how to refund my purchase, I bought the monthly plan by mistake...

Post by viniciusvivan16 »

Good afternoon or good evening everyone, I bought the annual plan by mistake, it was a careless error, is there any way to do the refund process?

I'm Brazilian, I thought the vocis system was incredible, I just can't spend all that money right now...
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BalGAmor
Posts: 385
Joined: 25 September 2025, 15:22
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Re: I'm looking for how to refund my purchase, I bought the monthly plan by mistake...

Post by BalGAmor »

viniciusvivan16 wrote: ↑19 September 2026, 18:34 Good afternoon or good evening everyone, I bought the annual plan by mistake, it was a careless error, is there any way to do the refund process?

I'm Brazilian, I thought the vocis system was incredible, I just can't spend all that money right now...
You need to go to the /support page, choose My Account, Premium and then the one that fits your issue.
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