Can someone please help me understand the moderation system?
I awoke one day to see I have been given a very severe penalty, without explanation, and without a moderation report, so I could not even dispute it.
In my profile it said, "minus 50 Karma and 72-hour chat ban because of game# [ game number]."
Okay, what does that mean exactly? I never say or do anything in the chat in-game that would warrant such a severe penalty. And shouldn't I have been given a reason and a moderation report in case I wished to dispute? I cannot even go back into the game to view the chat to see what I possibly might have said.
I have only had cause to report a player for in-game chat twice:
1) A player was being relentlessly vicious in the chat, using vulgar curse words, saying things about my family, and threatening violence. I clicked "report player", and nothing was done.
2) In another game, an opponent blatantly table-talked, essentially telling his partner what to do during the current hand. I politely requested that the player hold such remarks until AFTER the hand. The player reacted belligerently. I reported, and again, no action.
This seems very arbitrary and inconsistent.
Can anyone shed some light on this please?
Please note: I am NOT challenging any specific moderator. I am seeking clarification on the process.
Thank you.
I awoke one day to see I have been given a very severe penalty, without explanation, and without a moderation report, so I could not even dispute it.
In my profile it said, "minus 50 Karma and 72-hour chat ban because of game# [ game number]."
Okay, what does that mean exactly? I never say or do anything in the chat in-game that would warrant such a severe penalty. And shouldn't I have been given a reason and a moderation report in case I wished to dispute? I cannot even go back into the game to view the chat to see what I possibly might have said.
I have only had cause to report a player for in-game chat twice:
1) A player was being relentlessly vicious in the chat, using vulgar curse words, saying things about my family, and threatening violence. I clicked "report player", and nothing was done.
2) In another game, an opponent blatantly table-talked, essentially telling his partner what to do during the current hand. I politely requested that the player hold such remarks until AFTER the hand. The player reacted belligerently. I reported, and again, no action.
This seems very arbitrary and inconsistent.
Can anyone shed some light on this please?
Please note: I am NOT challenging any specific moderator. I am seeking clarification on the process.
Thank you.